Privacy Policy

At Promergon, we are committed to protecting the privacy and personal data of our users. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable national laws, including Germany’s Federal Data Protection Act (BDSG).

1. Data Controller

The Data Controller responsible for the processing of personal data on this website is: https://promergon.de

2. What Personal Data We Collect

We may collect the following categories of personal data:

2.1 Information You Provide Directly

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Details: Username, password, and profile information for registration purposes.
  • Communication Content: Messages or inquiries you send to us.

2.2 Information Collected Automatically

When you use our website, we may collect certain data automatically, including:

  • Technical Data: IP address, device type, browser type, operating system, and referral URLs.
  • Usage Data: Pages visited, time spent on the site, and interactions with content.

2.3 Special Categories of Data

We do not intentionally collect special categories of data (e.g., health data, religious beliefs). If you voluntarily provide such data, you consent to its processing.

3. Purpose and Legal Basis for Processing

We process personal data for the following purposes:

  1. To Fulfill Contracts:To provide services, respond to inquiries, and manage your account.
    • Legal Basis:Performance of a contract (Article 6(1)(b) GDPR).
  2. To Improve Our Services:Analyze usage data to enhance website functionality and user experience.
    • Legal Basis:Legitimate interest (Article 6(1)(f) GDPR).
  3. To Comply with Legal Obligations:Fulfill our legal and regulatory obligations, including fraud prevention.
    • Legal Basis:Compliance with legal obligations (Article 6(1)(c) GDPR).
  4. With Your Consent:For marketing communications or other purposes explicitly agreed upon.
    • Legal Basis:Consent (Article 6(1)(a) GDPR).

4. Data Sharing and Transfers

We may share your personal data with:

  • Service Providers: For hosting, analytics, payment processing, and customer support.
  • Legal Authorities: To comply with legal obligations or enforce our rights.
  • International Transfers: When transferring data outside the European Economic Area (EEA), we ensure appropriate safeguards, such as standard contractual clauses, are in place.

5. Retention Periods

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. The retention criteria include:

  • Contractual relationships: Retained for the duration of the relationship and up to [Insert Time] thereafter.
  • Legal obligations: Retained as required by tax, accounting, or other regulations.

6. Your Rights Under GDPR

As a data subject, you have the following rights:

  1. Right of Access:Request a copy of your personal data.
  2. Right to Rectification:Correct inaccurate or incomplete data.
  3. Right to Erasure:Request deletion of your data when it is no longer necessary.
  4. Right to Restriction:Limit the processing of your data in specific circumstances.
  5. Right to Data Portability:Receive your data in a structured, machine-readable format.
  6. Right to Object:Object to processing based on legitimate interests or for direct marketing.
  7. Right to Withdraw Consent:Withdraw consent at any time for processing based on your consent.

To exercise your rights, contact us at [Insert Email].

7. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. For detailed information on the types of cookies we use and how to manage them, please see our Cookie Policy.

8. Security Measures

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. These include encryption, access controls, and regular security audits.

9. Minors’ Data

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe we have inadvertently collected such data, please contact us to have it removed.

10. Changes to This Privacy Policy

We reserve the right to update this policy as needed. Significant changes will be communicated via our website or directly to affected users where required by law.

11. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you may lodge a complaint with:

Federal Commissioner for Data Protection and Freedom of Information (BfDI)[Insert Contact Details of BfDI]

Alternatively, you can contact your local supervisory authority.